WHAT WE DO

We take an idea and own it all the way to delivery.

Name: The Creative Source
Address: Spaces, 307 Euston Road, London, NW1 3AD, GB
Telephone: +44 (0)207 269 7020

Eight stages, one team, one point of contact. From the first conversation to the pallet arriving in your warehouse, nothing gets handed off and nothing falls between the gaps.

Stage 01
Account management
Every client has their own dedicated account manager who learns exactly what you need, whether that is budget, safety, deadlines or new ideas. They draw on the full range of expertise across procurement, compliance, creative, logistics and quality control to make sure the brief is met.
Stage 02
Procurement
A comprehensive supplier network worldwide lets us ethically source everything from cosmetics and clothing to toys, bags, housewares, fashion and accessories. Our London procurement team makes sure every order goes to a factory that can produce exactly to your requirements.
Stage 03
Creative
Creativity is central to what we do. Our in-house designers produce visuals and illustrations that help you see a new product before it exists, backed by a 3D printer that has become invaluable to both our clients and our factories.
Inside the Ideas Studio Case studies
Stage 04
Quality control
We use independent accredited inspection companies and experienced QC engineers from our China office to verify quality through DUPRO, during production inspections, and FRI, final random inspections, on every order.
Stage 05
Safety and compliance
Our internal specialists work with leading accredited test laboratories to keep clients safe and compliant. TCS is a member of the British Standards Institution.
Compliance and accreditations
Stage 06
Logistics
We understand what a delivery deadline means when the work is a time sensitive promotion. Logistics partners are chosen carefully so the optimum freight method and route is selected every time.
Global sourcing and delivery
Stage 07
Corporate and social responsibility
TCS is an active member of Sedex, and we work with our key factories on an ongoing basis so they stay committed to improving working conditions and employment practices, and remain true to the ETI base code. We also work with clients and suppliers to reduce environmental impact, offering sustainable product options and alternative materials that can be reused or recycled.
Sustainability
Stage 08
Factory auditing
We audit all of our key factories to internationally recognised codes such as SMETA on a regular basis, with independent auditing companies and our China office. We train factories through comprehensive Critical Action Plans covering health and safety and good employment practices, focusing on root cause rather than single issues.